Integration

Organisations need systems that support end-to-end efficiency for their business processes, whilst ensuring that all complexities remain absolutely invisible to operators and external partners alike.

Integration interfaces are developed and delivered by software vendors within their own individual API’s, toolsets and formats. More often than not, there is very little standardisation across systems and therefore integration becomes a matter of hard-coded development or low-level scripting.

TaskCentre® bridges the gap between disparate information systems, by providing a graphical process modeller and comprehensive operating environment that either dramatically reduces, or totally eliminates the need for complex integration development. By design TaskCentre® delivers and manages process Integration, ensuring that systems ‘talk to each other’, no matter how complex the requirements. Integration services developed through TaskCentre® include:

Finance
• Updated supplier contacts
• Lodge a payment dispute

Human Resources
• Update personnel details
• Employee payment data

Manufacturing
• New product specifications
• Changes to raw material prices

Customer Services
• Self-service ticketing
• Customer satisfaction feedback

Logistics and Operations
• Preferred delivery dates
• Undelivered/faulty materials

Sales and Marketing
• Automated unsubscribes
• Update name and address

Example channels

VB Script, COM, OLEDB, ODBC and XML