Web Content Publishing

Communicating with company stakeholders and ensuring that they have access to and visibility of relevant information is vital in the current competitive environment. Cost-effective communication will help to develop long-term beneficial relationships and contribute to future organisational growth.

Within an organisation, valuable knowledge typically resides in ring-fenced information ‘islands’, often within departmental or organisational boundaries. However, making this information more widely accessible to employees, partners, customers and other stakeholders is labour-intensive and cost prohibitive.

Using TaskCentre®’s Web Content Publishing capabilities, online information can be automatically generated, published and updated according to user-defined rules.

Illustrations of how clients are using TaskCentre®’s Web Content Publishing capability include:

Finance
• Publishing of KPI's
• Live customer account statements

Human Resources
• Holiday entitlements
• Company car association/details

Manufacturing
• Job status information
• Capacity levels

Customer Services
• Current queue status
• Outstanding support calls

Logistics and Operations
• Drop history
• Manifest lists

Sales and Marketing
• End-of-line items
• Inactive clients

Example channels

FTP, HTML, XML, MS Word, MS Excel, PDF and Flat file